De La Salle College
Full Secondary School Education with leaving cert results.
2012 – 2018
De La Salle College
Diploma in Games Development & Production
Learning the fundamentals of game design through coding, storytelling and using the unity engine to create games. Programs used were Unity ...
2018 - 2020
Pulse College, Halston Street
Shop Assistant
Cashier, customer service, stock replenishment and year ofonline picking for the SuperValu Online Department.
Sep 2018 - Aug 2021
SuperValu - Churchtown
Sales Assistant
Customer service, stock replenishment. Mainly dealing with customer's issues and questions on games as well as dealing with calls.
Sep 2021 - Mar 2022
GameStop - Dundrum
Service Desk Agent
Windows troubleshooting, dealing with user’s issues related to their applications and devices through tickets, on calls for most of the day
Apr 2022 - Dec 2022
Atos - The Courts Service
Deskside Support Technician
Office 365, Entra ID, Azure Endpoint, Active Directory, Intune, Ticketing Systems, Remote Access tools, Windows, PowerShell and Print Manag...
Dec 2022 - April 2024
Atos - The Courts Service
Field Services Engineer
Working with many different client’s from Insurance firms and law firms to support their IT needs and assisting in migrations to new tenets
May 2024 - Aug 2024
Kocho - London, England
Hardware Support Technician
Managing the provisioning of Mac and Window’s devices for LinkedIn staff across the EMEA region, working closely with HR to set up devices
Oct 2024 – Mar 2025
HCL - LinkedIn EMEA
L2 Deskside Support Engineer
Providing dedicated deskside IT support to VIPs and senior executives, ensuring fast and effective resolution of technical issues. Experien...
Apr 2025 - Current
Ergo - HSBC Dublin
